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Customer Service

1. Customer service is 90 % attitude and 10 % skill. (Faiez Seyal)

2. In customer service, as in life, what you give to others comes back. Give your customers what you want back. (Faiez Seyal)

3. “Customer Intimacy” begins from the inside and works its way to the outside, not the other way around. (Faiez Seyal)

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Faiez's Quotes @ Twitter

"Brand-Crazy" people have lower self respect and wearing a expensive and big "brand" give it a boost. about 4 weeks ago from Seesmic Reply Retweet Favorite

@fhseyal

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Recent Acknowledgments

Sidra Sultana on Purpose of Life
Sidra Sultana on Purpose of Life
Sidra Sultana on Faiez’s Life Story
Summia Saleem on Purpose of Life
Muhammad Khalid-UAE on Purpose of Life

Faiez Events @ Twitter

Faiez delivers Verita's "Less is More" life-shop @ Lahore & Karachi on Jan 21-22 and 28-29, respectively. Register at 0300 8450007/8416001. about 1 month ago from Seesmic Reply Retweet Favorite

@faiezseyal

Testimonials

yet another excellent addition to your already admirable and outstanding collection of books! … clearly tells us how to manage our business and personal lives, both singularly and in groups … is lucid and coherent and very engaging with a wealth of research and ideas … extremely practical.

Shahid M. Qureshi
Legal, Corporate Affairs, I.R. and Admn. Director, Glaxo SmithKline